INSIDE FIRST ALLIED
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Board Of Directors
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  AWARDS & RECOGNITION

The continuous introduction of tailor-made products and the pursuit of excellent customer service with great attention to details have won First Allied several awards from high profiled, well recognized and prestigious institutions in the country and beyond. The following are some of the awards won over the years:

     »»»  International Star for Leadership In Quality (ISLQ) award
     »»»  Gold Wards: Ashanti Financial Services Excellence Awards in: 2004, 2005, 2006, 2007, 2008 & 2010
     »»»  Gold Award Winner at Ghana Business & Financial Services Excellence Awards in 2008 & 2011
     »»»  The Most Innovative Product/Service Awards African – World Bank (African Project Development Facility) in 2002
     »»»  The Most Outstanding Savings & Loans Company – Ashanti Industry, Trade & Technology Awards in 2000 & 2001
     »»»  A prestigious member, Ghana Club 100

International Star for Leadership In Quality (ISLQ) award
FIRST ALLIED was awarded the International Star for Leadership In Quality Award in Paris, France on Monday 1st of July 2013. The impressive ceremony, which saw 74 companies and institutions from all over the world receive awards for leadership in quality, was organized by Business Initiative Directions (BID) of Spain. The International Star for Leadership In Quality (ISLQ) award is designed to recognize outstanding companies and leaders in the business world, who achieve excellence in quality delivery to their clients based on the QC100 Total Quality Management Model. FIRST ALLIED was singularly honoured for its exemplary performance in financial product innovation and quality service delivery in the micro, small and medium enterprise (SMSE) sector in Ghana.

In a letter accompanying the conferment of the GOLD award on FIRST ALLIED, Dr. Alfonso Casal, a Professor of the Universidad Politecnica de Madrid and President of the ISLQ Award, indicated that the process leading to the selection of FIRST ALLIED was vigorous and span a period of ten months. Companies and organizations from 118 countries were brought together in the cities of Paris, London, Madrid, Geneva, Frankfurt and New York; during which leaders and experts in quality and excellence submitted their votes for the candidacy of FIRST ALLIED for the ISLQ Award innovation and quality service delivery in the micro, small and medium enterprise (SMSE) sector in Ghana (BID) of Spain.

Working in a difficult economic environment where access to credit is extremely challenging for micro and small businesses, FIRST ALLIED was noted to have kept faith with its customers, without diminishing its standards in product quality and service delivery. The company’s unwavering commitment to alleviating poverty and improving income levels among the poor in Ghana came up for special mention. In addition, the organizers had noticed that FIRST ALLIED had continued to innovate around product and service quality. The organizers expressed the hope that the award will spur FIRST ALLIED on to greater heights in their quality delivery to their customers.


On behalf of FIRST ALLIED, the Chairman of the company, Nana Yaw Oduro, first gave thanks to the Almighty God for the honour done the institution and pledged the institution’s continued commitment to the alleviation of poverty through a deepening engagement with the poor and disadvantaged in society. He also spoke about the future plans of the company. On behalf of the Board of Directors, he sincerely thanked all customers, management and staff of the institution without whom FIRST ALLIED could not have received this prestigious recognition and honor.

EXCHANGE RATE PRODUCTS & SERVICES AWARDS & RECOGNITION CUSTOMER & MARKET FOCUS CORE VALUES